TERMS & CONDITIONS OF ARCH WASP ONLINE SHOP
1 General Terms & Conditions
2 Definitions
3 Preliminary Provisions
4 Placing an Order
5 Shipping and Payment Methods
6 Returns and Complaints
7 Data Protection
8 Customer Service
General terms and conditions
The hereby Terms and Conditions were published on 25 Nov 2017. The document was drawn up in accordance with the legal provisions of the Polish Civil Code and sets forth the terms and conditions governing the use of this website (
www.archwasp.com) and the purchase of items through this website.
The items available on this website are sold directly by Lateralis – Piotr Ratajczyk, ul. Sikorskiego 34/21, 61-537 Poznań, Poland; registered in the Register of Enterpreneurs, NIP 6652562075, REGON: 301365639
By the use of the hereby website or placing an order through it, you give consent to be bound by these terms and conditions and our Data Protection and Cookies policies.
These Terms and Conditions as well as Data Protection and Cookies policies may be amended. Please consult them before making any purchase.
II. DEFINITIONS
- Buyer – a person who buys or agrees to buy goods; thus a party to a contract of SALE
- Vendor – seller, a person who transfers property or services for sale;
- online store – a website that offers items for sale
- Terms and Conditions – general and special arrangements, provisions, requirements, rules, specifications, and standards that form an integral part of an agreement or contract.
III. PRELIMINARY PROVISIONS
The Vendor, through the online store, carries out retail sale. The Buyer, through the online store, may purchase goods presented/offered on the store’s website.
The Terms and Conditions are an integral part of an agreement between the Buyer and the Vendor.
By using this website and/or by placing any order through it, you undertake:
a. to use the website exclusively to make legitimate enquiries or orders.
b. not to make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.
c. to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary (see our Data Protection Policies).If you do not give us all of the information that we need, we may not be able to complete your order.
d. by placing an order through this website, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts (if not, parents’ consent is required).
4. All the prices of goods presented on the website include VAT.
IV. PLACING AN ORDER
Buyers are provided with the most accurate descriptions, photos and specifications of the product possible.
In order to purchase goods offered on the website:
- choose an item or items to be purchased by clicking ‘Add to cart’ button,
- next click ‘View cart’ and then ‘Proceed to Checkout’.
- provide all the required data
- click proceed to PayPal button and you will be redirected to PayPal.com services where you can choose the method of payment (PayPal, Visa/Mastercard/Maestro/Discover)
- follow the instructions on PayPal.com
- you will be redirected to archwasp.com website and you will receive an email confirmation of your purchase
Order registration takes place when all the required data concerning the Buyer is provided (shipping address, e-mail address, telephone number and the shipping method is selected).
If any item is out of stock, the Vendor shall inform the Buyer immediately and return the payment if such has already been made.
The archwasp.com online shop reserves the right to cancel orders containing incorrect data, which result from errors, or wrong functioning of the web site, and will immediately inform buyers of such fact.
V. SHIPPING AND PAYMENT METHODS
The order shall be prepared and sent within max. 24 hours from the time of order and payment registration and sent the next working day.
The packages shall be sent by Poczta Polska (Polish Postal Services). The shipping time depends on the destination.
The shipping fees are calculated at checkout on the basis of shipping destination and weight of the package.
The Buyer shall be provided with a package tracking number and link to a tracking system immediately after completing the order registration procedure.
Orders shipped outside the European Union may be subject to customs fees and import duties of the destination country. Additional charges for customs clearance must be fulfilled by the buyer.
Please check the package for any damages upon delivery. If such occurred, immediately inform the shipping agent about that fact, request a “damage report” and e-mail it to
nest@archwasp.com (preferably, with photos of the damaged package).
Payments are collected on-line via PayPal system upon order regsistration and prior to order shipment (for details of PayPal system go to
www.paypal.com).
All the prices shown with our products include VAT and are the valid prices for those products.
VI. RETURNS AND COMPLAINTS
The Buyer has the right to return all the items ordered in our shop within 30 days from the day of the order delivery. The items to be returned ought to be sent at the Buyer’s expense to the following address: Literalis – Piotr Ratajczyk, ul. Sikorskiego 34/21, 61-537 Poznań%nd by these terms and conditionsurchased items, the Vendor shall return the amount paid for the items, including the original shipment fee, within 14 days. The Vendor reserves the right to deduct the cost of any damage (including the original packaging, i.e. a band) that lowers the items retail value. The Vendor does not bear the cost of return shipment of goods.
Exchange is possible within 30 days from the day items reach the Buyer. The purchased items can be exchanged only if returned in a pristine condition to the address: Literalis – Piotr Ratajczyk, ul. Sikorskiego 34/21, 61-537 Poznań, Poland.
Complaints – in case of any defects caused by incorrect production procedures, the purchased items should be sent back (at client’s expense) to the address: Literalis – Piotr Ratajczyk, ul. Sikorskiego 34/21, 61-537 Poznań, Poland.
VII. DATA PROTECTION
The information or personal details that you provide us with shall be processed pursuant to the Data Protection Policies. By using this website you are consenting to the processing of such information and details and you represent that the whole information or details you have provided us with are true and accurate.
Each buyer has the right to register in our database.
The submission of personal data is voluntary, however the insufficient information will hinder the execution of the order.
The data collected by our company is used to process and execute orders and to promote our products. It will not be sold or revealed to other companies or third parties.
In order to improve the functioning of the archwasp.com website, cookies files are sometimes applied. This files consists of information concerning the processes undergoing in the search engine and do not collect any personal data from the website users.
VIII. CUSTOMER SERVICE:
In case of any further questions concerning ordering, payments, and shipment, as well as order-related issues, please contact us at nest@archwasp.com.
